Support
How can we help?
For account, purchase, invitation, receipt-scan, or balance questions, send the details through the support form. Never include passwords, full payment-card numbers, or sensitive receipt contents.
Before contacting support
- Update to the newest app version.
- Check your connection and retry the action.
- For purchases, use Restore Purchases from the paywall.
- For an invitation, ask the group owner to create a fresh link.
Account deletion
Open the account menu in the app and choose Delete account. Local guest data can also be deleted from that menu.